ENT TERRACE apartment hotels guarantee that booking through our official website offers the best (lowest) rates for your stay.
*This offer applies to stays from July 2025 onward.

Please note that room rates on the official website and other reservation platforms may fluctuate daily depending on room availability.
At times, prices listed on our website may be the same as those listed on third-party sites.

◇Best Rate Guarantee Conditions
To qualify for our Best Rate Guarantee, the following conditions must all be met:

– The same apartment hotel
– The same length of stay
– The same number of guests
– The same room type
– The same check-in＆check-out times
– The same payment method
– The same cancellation conditions

◇Exclusions from the Best Rate Guarantee
The following cases are excluded from the Best Rate Guarantee. Thank you for your understanding.

– Rates discounted by using points or coupons from other booking platforms.
– Rates offered through channels that are not managed by us (e.g., travel agencies, auction sites, group-buying platforms, etc.)
– Packages that include additional services beyond accommodations.
– Promotional rates limited by country of residence or specific campaign periods on international booking websites.
– Lower rates found more than 24 hours after your reservation is made on our official website.

If, within 24 hours after booking through our official website, you find a room with identical conditions available at a lower price on another website, please contact us using the “Contact Form” and provide the following details. We will confirm the information and adjust your reservation to match the lower price.

<Required Information>
・Date and time of your reservation, check-in date, plan name, reservation rate, reservation name, and contact information 
・Information about the other site for comparison (site name, plan details, rate, and URL)

Please note: The rate on the other site must be lower than the official site at the time of your booking and the room must be available for reservation at the time of verification.